The Visitor Relations Unit was established in 1972 to handle visitor complaints. The Unit has taken a proactive approach to monitoring customer interactions and identifying corrective measures which industry partners can use to alleviate complaints. The Unit works closely with industry partners, especially in the immediate area of Prince George Dock. This includes the Straw Market, Braiding Centre, surreys, scooter rentals, and downtown merchants.
The Reception Services Unit is an initiative by The Bahamas Ministry of Tourism to provide a warm welcome to visitors to The Islands of The Bahamas. Duties of the staff include:
The Foreign Language Unit of the Ministry of Tourism maintains a Registry of Freelance Interpreters in some 10 plus languages: Spanish, French, Italian, German, Mandarin Chinese, Russian, Portuguese, Dutch, Haitian Creole, Japanese, and Hindi. The Registry is constantly being updated and may expand to include other languages.
The mission of the Information Technology Department (IT) is to:
The Mission of the Gaming Board is to "protect the integrity of the Gaming Industry by keeping it free from the influences of organized crime; by assuring the honesty, good character and integrity of all licensed operators and employees; and to ensure that Gaming is conducted fairly and in accordance with the provisions of the Gaming Act (2014), the Gaming Regulations (2014), the Gaming House Operator Regulations (2014) and the Gaming Rules (2015)."
The Bahamas Film & Television Commission was established to:
To ensure that visitors to The Bahamas be afforded the opportunities to enjoy the wide variety of Bahamian produce and cuisine.
To increase the use of Bahamian produce in the preparation of dishes in all hotels and restaurants in The Bahamas and render service to food establishments in ongoing efforts to upgrade properties in terms of sanitation, service, product offering, presentation and pricing.
To ensure that the Bahamian-made products are of high quality at affordable prices.
Every gift and souvenir store in The Bahamas would sell authentically Bahamian souvenirs and all visitors to The Bahamas would leave with a product made in The Bahamas.
Hotel (duty free) tax concessions under the Hotels Encouragement Act.
A compilation of the Most Frequently Asked Questions.
A list of key words related to Hotel Licensing, and their definitions/meaning.
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